Return policy

Please refer to the size chart before purchasing.

For items that are not damaged, we do not do exchanges, you must reorder and follow the return procedure below.

No refunds, a store credit with no expiration date will be sent to you once your return is received and inspected.

Return Policy:

  • No returns on sale items, end of season sales, pre-orders & Christmas pajamas.
  • The return request must be sent within 15 days of receiving your order.
  • Item must be in original condition. Unwashed, unworn.
  • All packaging must be in its original condition.
  • A returned item with stains or odors will not be accepted and will be returned to you at your expense.

Return Procedure:

You must send an email to with the following information: Full name, order number and reason for return.

We will provide you with a pre-paid label which value will be deducted from the credit amount upon receipt of your items, that is to say 12$ + taxes.

* We will contact you within 2-3 business days.

Delivery of a bad or damaged item:

Please email us as soon as possible at with the following information: 

  • Full name, 
  • Order number
  • Brief description of the problem with the item received

Please attach pictures to the email to support the situation.

We will provide you with a free pre-paid label.

* We will contact you within 2-3 business days.

Cancellation of an order:

You must write to us within 24 hours to cancel an order at
Any order can be cancelled within 24 hours after payment. After 24 hours no refund will be made.
If a request following this delay is placed, a credit on the online store could be offered.
It is not possible to cancel a pre-order


Please note that all jewelry has a 3 months warranty, after this period we can not replace or refund.

If you have any questions, please contact us here.

We invite you to consult the size chart before purchasing.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.